Last Edit:. 0. DW University. Complexity: Medium to High. VMAX® A1 PLUS™ SERIES DVRS. VMAX Series (Legacy) VMAX 480 Series; VMAX 960H Series (Core/Flex). 4. Setting Up Email Notifications for VMAX A1 Plus and VMAX A1 G4-----Affected Roles: All Users. VMAX A1 Series (2. com . Control VMAX® A1™, A1 Plus™ and IP Plus™ recorders; Up to 256 simultaneous sites connections; Multi-camera viewing, up to 144 cameras (64 on Mac) per monitor; Dual monitor, up to 288 views*. 2020 Customer Webinar Recording: VMAX® A1 Plus™ DVR and VMAX® IP Plus™ NVR Pro Tips and Tricks June 11, 2020 Customer Webinar. Digital Watchdog VMax Flex DW-VF8 User Manual (122 pages) H. AVI Export Function. Download the recovery firmware files from the link above. Affected Model Numbers: 1st and 2nd generation VMAX® IP Plus™ NVRs New Firmware Version: 1. If the HDD temperature is exceeding 65o C, shut down the VMAX A1 Plus and allow ample time for the unit to cool. Fcc Information. 1. Scroll through the Security Settings list and set all ActiveX settings to either Enable or Prompt. VMAX Analog Recorders . This Remote Technical Support Service is a great. Webinars. First Generation VMAX® A1 Series (S/N begins with “VAH”) (Firmware begins with 7. Remove the old hard drive. Troubleshooting articles for the VMAX IP Plus SeriesView recent Digital Watchdog questions, problems, & answers. Choose from either dwddns. manual Digital Watchdog VMAX A1 Plus. Last Edit: May 11, 2023----- Audio In/Out (I/O) Setup. VMAX IP PLUS Troubleshooting Recovery Firmware Recovery Firmware USB Recovery USB DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866) 446-3595. DW Mobile Plus™ allows you to register an unlimited number of surveillance system sites, then view and playback up to 16 cameras at a time. 3572. 4. However, cameras that are sold in a ‘bundled system’ may not function properly as they are. 17-Jul-2023. Stage 2 – Product End of Life (EOL): The product has been discontinued and. In the Setup Menu, Select Network, then select the Network menu. Related Articles. 4. First Generation VMAX® IP Plus Series (Discontinued/Replaced) (S/N begins with “VP”) Last Firmware Version – v1. The VMAX® A1 Plus™ can record 1080p video at real-time 30fps. Changing to your DW Spectrum® Mobile application, tap on the Connect to Another Server button. Digital Watchdog (DW-VP123T8P) 3 Terabyte. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. 168. The VMAX IP G4 16-Channel PoE NVR from Digital Watchdog supports ONVIF-compliant single-sensor IP cameras and allows you to record real-time 30 fps video in up to UHD. The new standalone recorders are NDAA and TAA compliant and support up to 4K UHDoC resolution, making the m an easy upgrade for any coaxial application. The IP Camera Setup menu will display. Please update your browser to the latest version on or before July 31, 2020. DW® Logo Merchandise. Stay current with all DW® solutions at: Router 1 3 2 DW’s CCIP (Closed Circuit Internet Protocol) encryption is an exclusive DW technology that provides an encrypted RTSPThe DW mobile viewer for VMAX Plus™ NVR/DVR is a free app that allows users to connect, view, playback, and search Digital Watchdog’s video surveillance solutions anywhere, anytime. Supported / Affected Devices: VMAX® Series (Legacy)IP Camera TAA Compliance Trade Compliance Statement MEGApix Analog Cameras Server Blackjack GSA VMAX IP PLUS VMAX A1 Plus VMAX DVR VMAX G4 Upgrading Firmware For A VMAX A1 (2. DW VMAX IP Plus Video Latency Mar 04, 2021. From 3. Quickly find and download. (113 pages) DVR Digital Watchdog VMAX AHD CORE DW-VAC44 User Manual. 1. . Software. 12:. 8 MB) · Digital Watchdog VMAX 960H CoreDigital Watchdog Vmax Mac Software Best Mac Photo Album Software Best Software For Floor Plans On Mac Note Taking App With Pdf Annotation Mac Free Messages App On Mac Not Showing Contact Names. Password. 3595 / Fax: 813. Case Studies. The CCIP™ (Closed Circuit IP) encryption is activated when the VMAX IP G4™ system sends a request for an encrypted stream from the camera. Contact Tech Support. Amazon. DVR Digital Watchdog VMAX A1 Plus DW-VA1P41T Quick Start Manual. 1. 64. It may cause malfunction or fire. This article will outline some troubleshooting recommendations for resolving the most common video issues when using a third-party camera with a Digital Watchdog recording unit. Select a DDNS Server. 1. . 168. The board. troubleshooting and much more. By default, multiple Digital Watchdog VMAX products installs with default user. DVR Digital Watchdog VMAX HD User Manual. Last Edit:. 45: 12/28/2015: VMAX Flex: 15. Adding A Site To DW ACS For MacintoshAi-RGUS Integration With VMAXTroubleshooting ActiveX Controls for VMAX Web Viewer. 1. VMAX A1 Plus Series (5 MP) VMAX IP Plus Series. If the VMAX® IP Plus does not begin to detect motion and record video, further troubleshooting is necessary. VMAX Series (960H) VMAX A1 Series (2. Digital Watchdog engineering has discovered an issue where the VMAX ® A1 Plus™ is prevented from communicating with our Pathfinder (P2P) service in a timely manner. The Security Settings window will display. Follow the instructions below to update the VMAX® 960H/960HFlex to the latest firmware build: Open a web browser and visit Enter the model number of the DVR (located on the sticker, physically on top of the unit) in the search box, then select your model. VMAX IP PLUS Third Party 3rd Party Troubleshooting Network ip cameras camera Camera Management Illustra ONVIF DHCP Auto discovery Flowchart: Troubleshooting A Non-Responsive DVR/NVRYou are using an unsupported browser. Click on the Security tab, then click the Custom Level button. However, cameras that are sold in a ‘bundled system’ may not function properly as they are intended to be used. DW’s CCIP (Closed Circuit Internet Protocol) camera and recorder encryption is an exclusive DW technology that provides an encrypted RTSP stream between the camera and the recorder , assuring users their cameras, recorders, and data are secured. com Attention: This document is intended to serve as a quick reference for the initial setup. Please wait until the boot process complete s. Last Edit: March 3, 2021----- Live Stream Latency. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. TCP/IP Port: 9010. 160 and Gateway – 192. Select Network, then select Pathfinder. Summary of Contents for Digital Watchdog DW-VC16 series. 52. Check Firmware Version Log in to the VMAX® IP Plus as the Administrator or as a user with administrator rights. Attach a network cable to the NVR’s “LAN” port to connect the VMAX IP Plus to the local network (LAN) router. Installing the Digital Watchdog App for Computer. 1 by default. If the status shows an error or failure during the port check, Reboot the NVR. Complexity: Medium to High. com Supported/Affected Devices. You may need to forward ports in your router when you use a Digital Watchdog DW-VMAX 8 DVR. The VMAX A1 Plus can record 1080p video. Complexity: Medium to High. Digital Watchdog's VMAX mobile viewer for iPhone, iPad, and iPod devices is a free app that allows users to connect, view, search, setup, and control Digital Watchdog's. DW Spectrum - FQDN or. If you're still having trouble or need more information, please call us today at (866) 446-3595. Advanced Linux-Based embedded NVR, 2 terabyte, Supports 12 2. Get help from Digital Watchdog’s Technical Support professionals. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . DIGITAL WATCHDOG DW-VF-4500G DVR VMAX FLEX 4CH 500G. Vmaxd1 advanced h. Click on the Security tab, then click the Custom Level button. Quickly find and. DW Forum. Launch the VMAX Plus mobile application, then select your site and establish a Live connection with the NVR. 264 linux embedded dvr (74 pages)Digital Watchdog DW-VG494T4P VMAX IP G4 4-channel PoE NVR with 5 bonus channels, with 4TB Hard Drive Included. The Security Settings window will display. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. Phone: 866. Next, click on “Network” and select “Pathfinder”. Next, click on “Network” and select the. VMAX A1 Plus and VMAX A1 G4 recording units can be configured to send out email notifications through an Internet connection when specified events are detected by the recorder, such as motion detection, video loss, S. 4. 9 * Digital Watchdog DW-VMAX 4 20111214_2040_1_2_1_1_55 * Digital Watchdog DW-VMAX 8 2. 0. Please update your browser to the latest version on or before July 31, 2020. Customer Login. 2. 1. In the event of an issue, the recording unit can be. DW-VP12xT8P. H. To register a new device, use the dropdown to select Digital Watchdog VMAX. Digital Watchdog VMax+/VMaxA1 DVR Installation Manual V 1 . Brand: Digital Watchdog | Category: DVR | Size: 2. Click the Search button to scan the network for connected cameras. My Watchdog. Click the Save button to apply the change. 5 · 1. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . It may cause electric shock or fire if the repair is not done properly. 1. Supported/Affected Devices. Get help from Digital Watchdog’s Technical Support professionals. The PathFinder menu will display the recorder’s PathFinder ID and QR Code. VMAX IP Plus - Advanced Camera Management Menu. DISCONTINUED. 2. 80. VMAX IP Plus. In the event that the System Administrator forgot, does not know, or needs to reset the Admin login for their VMAX® A1 Plus unit, a special request must be submitted for a password recovery. Adjust the REC. Complexity: Medium to High. com : 4-channel PoE NVR with 5 bonus channels DW-VA1P4xT Available Models • DW-VG494P - no HDD. 3 VMAX A1 G4™ DVR 1. 77Bandwidth Limitation. 0. Choose from either dwddns. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. RTSP provides a live video stream for live streaming applications between DW VMAX® G4 recorders and third-party software applications. Go to the Site menu to register a new site with the QR code scan. Specify any other additional Event types that the user will be notified. Audio1 = Audio-In RCA Port 1) Use 2-Way Audio – enable. The new. Note: If you are experiencing recording issues with your VMAX® IP Plus and do not believe that it is due to the system recording settings, check out Troubleshooting Recording Errors For A VMAX IP Plus. 1. ACS v1. Testimonials. My Watchdog. Supported / Affected Devices: VMAX® Series (Legacy)This article will outline how to test a NIC for a VMAX standalone unit using a Macintosh OS computer. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. The VMAX® IP Plus allows users to monitor live camera video and archive footage to a local storage drive. Resolving Corrupted Database Index for DW Spectrum![][1] Resolving Corrupted Database Index for DW Spectrum ----- **Affected Roles:** Owner, Administrator **Related. Complexity: Medium. By default, the NVR is set to an IP Address of 192. Next, from the Audio menu, configure the following: Audio ON/OFF – set this to ON to specify which Audio-In (RCA) port (s) to activate (e. This PDF guide covers all the features and functions of the DVR, from installation to playback. Returns & Replacements. 0. 160 and a Gateway Address of 192. On occasion, recording issues may arise as a result of. Click the Apply button, then the OK button to save the changes. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. Site Setup. 1 MP) Recovery Firmware For The VMAX A1 (2. Rev. 0 Release Date: 10/26/2020 How to Tell What Generation NVR you have:Right-click in the Live View area, then select “Menu”. This information can be found in the Network settings of the VMAX A1 Plus unit. VMAX IP Plus - Advanced Camera Management Menu. Tags. The following information is the default Network and System settings of the VMAX A1 Plus: Local IP Address: 192. Second Generation VMAX® IP Plus Series (S/N begins with “NP”) Last Firmware Version – v1. Note: It is recommended to troubleshoot recording issues directly at the DVR with a connected display monitor and USB mouse. 264 digital video recorder with the full manual from Advance Alarms. Brand: Digital Watchdog | Category: DVR | Size: 2. The PathFinder menu will display the recorder’s PathFinder ID and QR code. Knowledge Base. Step 1: Configuration. Digital Watchdog recommends avoiding connecting an external PoE switch directly to the VMAX IP Plus as this may potentially damage the system. pdf : Download: VMAX960H Flex Quick Start Guide : Download: View All Documents. The new standalone recorders are NDAA and TAA compliant , offer 16 - channel PoE+ built-in and support up to 4K resolution . DW Blackjack® units will typically not require a login to access the OS, but VMAX® DVRs and NVRs do require the user to. The File Name that you select is how the . In the Ai-RGUS dashboard, in the Device Manager, click the Download on-premises installer button to download the download the. By default, the HTTPS Port will be set to Port 443. 3. **NOTE: If you have already created a password prior to updating the VMAX® IP Plus to v1. Right-click with the mouse and select Setup Menu. RTSP provides a live video stream for live streaming applications between DW VMAX® G4 recorders and third-party software applications. Case Studies. 160. 2. When troubleshooting video loss or video issues with the VMAX IP Plus, consider the following: Power Cycle. Affected Model Numbers: VMAX A1 Plus DVRs (DW-VA1P4xT, DW-VA1P8xT, DW-VA1P16xT) New Firmware Version: v1. However, it is recommended to keep your camera subnetwork on a different IP address scheme than your primary local network. Recovery Firmware for VMAX® IP Plus-----Affected Roles: Administrator Complexity: Medium Last Edit: October 11, 2022 System Recovery. VMAX® A1 PLUS™ SERIES DVRS. 45-v3. IP Camera TAA Compliance Trade Compliance Statement MEGApix Analog Cameras Server Blackjack GSA VMAX IP PLUS VMAX A1 Plus VMAX DVR VMAX G4 Upgrading Firmware For A VMAX A1 (2. Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS. Download it for free and get started with your security system. 168. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. VMAX A1 Plus (34) Setup (25) Troubleshooting (4) VMAX A1 Plus Flowcharts (5. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). Quickly find and. This model can be. Enjoy the convenience of graphical. 4 Questions. 888. Click on the Security tab, then click the Custom Level button. Do not touch the product with wet hands. If you wish to modify or create a new user, then it must use the above password requirements. Related Digital Watchdog VMS Apps: DW Spectrum IPVMS. com Quick Start Guide Step 1 – CONNECTING THE DVR Step 2 – POWERING UP THE DVR 1. Default Password: <no password>. Note: Please contact the camera manufacturer for issues that are not outlined in this document. VMAX A1 G4 is an NDAA and TAA compliant embedded DVR that records standard analog, HD-Analog and HD-TVI formats at up to 4K resolution and 4K local video output. net or dwddns2. Next, click on “Network” and select the “Pathfinder” menu. For Immediate Release . DW Spectrum Support and Troubleshooting. Follow the steps below to install the Digital Watchdog (DW) 4. Product Description. Second Generation VMAX® IP Plus Series (S/N begins with “NP”) Last Firmware Version – v1. DW-VP16xT16P supports a maximum of up to 16 remote connections with the system, including through RTSP streams. VMAX ® IP Plus™ 6 1. TERMS & DETAILS: More information about this protection plan is available within the “Product guides and documents” section. Digital Watchdog VMAX IP Plus 16-Channel PoE NVR - Network Video. 31-v6. 0. DVR Digital Watchdog VMAX User Manual. 255. To learn more about the upgrading process, you can read Upgrading Firmware For A VMAX A1 (2. Please complete and submit a request form through the Digital. DW-VMAX480 = VMAX480. 2. Troubleshooting. Date Created: March 2, 2020-----Recording Errors. Supported/Affected Devices. com . Learn how to use the H. 446. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. An RTSP URL can be utilized to connect a device, such as a VMAX recording unit or a compressor, to a DW Spectrum Server if the device is unable to be added through an ONVIF protocol. Upgrading Firmware For A VMAX A1 (2. If a test email has still not been received after five (5) minutes, try the following troubleshooting steps: Restart the DVR. 264 hd-sdi 1080p resolution digital video recorder (85 pages) DVR Digital Watchdog VMAX960H CORE User Manual. If the video issue persists, continue with the recommendations below. The PathFinder menu will display the recorder’s PathFinder ID and QR Code. Quickly find and download information about our products, including. T. 1. 5. 1. Connect a local display monitor (HDMI or VGA only) and a USB mouse to the NVR. Contents Introduction 3 Workflow 4 Installation Worksheet 5 Default DVR Login 6. Click on Network, then select the Network menu. Networks are typically. American company Digital Watchdog's (DW) cameras have consistently ranked among the worst in numerous IPVM tests of image quality. In the event of system errors, software corruption or display issues, recovery firmware files can be applied as a final troubleshooting step. For example: IP Address –. DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset. In the Ai-RGUS dashboard, in the Device Manager, click the Download on-premises installer button to download the download the latest. The Digital Watchdog Support KB is currently undergoing construction. VMAX A1 Plus Series (5 MP) VMAX IP Plus Series. Real time 950h recordict vmax960h (157 pages) DVR Digital Watchdog VMAX480 User Manual. 0. Select a DDNS Server. The camera then encrypts its RTSP stream a second time using TLS, using the encryption's user ID and password. 3595 / Fax: 813. This mobile application allows users to monitor their VMAX® A1 Plus recording units using either direct connection (IP Address), DDNS, or Pathfinder (P2P). Gateway: 192. Known Issue: Digital Watchdog VMAX ® A1 Plus™ Rebooting. 888. **NOTE: If you have already created a password prior to updating the VMAX® IP Plus to v1. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. VMAX® A1 Plus™ 4-channel (v1. 3. User/Password: (the DVR model – vmax960, vmaxflex, vmax480, etc. Mount and install all necessary cameras and external devices. Blog. Power the camera off, then back on again to power cycle the camera. 264 analog cameras. 1. Advanced Linux-Based embedded NVR, 2 terabyte, Supports 12 2. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. App Compatibility. Acquire the up-to-date firmware file from the Digital Watchdog Resource Library. Each NVR can support up to 16 remote connections and share a maximum of 64 channels simultaneously. The VMAX A1 PLUS series features hybrid DVRs that support both analog and IP cameras, making it an excellent. Download it for free and get started with your security system. Related Digital Watchdog VMS Apps: C3CMS. It is a good maintenance habit to ensure that the VMAX® unit’s firmware is kept up-to-date as each release version may include patches, system updates, or even new features. To assign cameras from a VMAX® IP Plus™ to an HD Spot Module by RTSP: Open a web browser (Internet Explorer is recommended) and connect with the Web Viewer of the HD Spot Module. VMAX® A1 G4™ SERIES DVRS. 446. Set the Method to FTP and confirm the following: FTP Address: ftp. You are using an unsupported browser. DW Tech Support. So naturally I looked to the router/firewall as. Connect the NVR’s power cable and power the unit on. The VMAX IP Plus and VMAX IP G4 recording units can be configured to send out email notifications through an Internet connection when specified events are detected, such as motion detection, video loss,. 1. Troubleshooting:This section is provided to helpthe technician troubleshoot common problems encountered whileLocate and select the folder containing your . VMAX® A1 Plus™ DVRs support HD-Analog and HD-TVI signals up to 5MP, and analog up to 960H. Right click and select “Export” or “Backup” (depending on your model). Note: It is recommended to troubleshoot recording issues directly at the DVR with a connected display monitor and USB mouse. net or dwddns2. Troubleshooting. 2020 Customer. 2. com digital-watchdog. To report an issue with this product, Self-Publish with Us. 0 app on your computer for your Cox Business Security Solutions service. Skip to content DW Homepage. 168. At the DVR, Log in as the admin. Unauthorized Dealer Policy. 45-v3. To: DW® Customers Date: October 26, 2020 Re: VMAX IP Pus Firmware Update VMAX® IP Plus™ NVR Firmware Update. RTSP streams offer a secondary backup location for recorded video and smart home integration, an alternative for ONVIF integration and a way to broadcast a stream to live streaming services, such as CCTV live. Digital Watchdog DW-VF16500G VMAX-FLEX 16ch Hexaplex. 0. 5. Blog. Please complete and submit a request form through the Digital. The Digital Watchdog VMax A1 2. DVR Digital Watchdog VMAX A1 Plus DW-VA1P41T Quick Start Manual. DW Resource Library. Page 1 Quick Start Guide Quick Start Guide STEP 1 – CONNECTING THE DVR STEP 2 – POWERING UP THE DVR 1. This article will outline basic troubleshooting for recording errors or if the VMAX A1 Plus has stopped recording completely.